Community

Where can I share my photos/videos and experiences using the Osmo with other users?

We have a DJI Community where you can share all your experiences using the Osmo:https://www.facebook.com/groups/1209153282433132/
We also have an official DJI Owners group on Facebook where you have access to tips, tricks, contests and much more:https://www.facebook.com/groups/1209153282433132/
You can also go to the DJI Support group for more information:https://www.facebook.com/DJISupport

Microphone

Why is there noticable noise when using the built-in microphone of the Osmo? Also the audio volume being recorded seems to be very low.

The built-in microphone is used for reference recording or when audio is needed in a hurry, however to get the highest quality audio, it‘s recommended to use an external microphone.

Camera/Gimbal

What’s the difference between the Osmo’s camera and the Inspire 1’s camera?

The mechanical structure of the Osmo‘s camera is designed for hand held use. The 3-axis gimbal can be flattened and locked, and the orientation of the tilt motor has been changed. There are many small changes inside the camera and gimbal as well.

Does the Osmo have ND filters?

The standard package includes a UV filter only, like the Inspire 1. Users will need to purchase ND filters as optional accessories.

How can I change the gimbal settings and its behavior?

Gimbal settings and behavior can be changed in the DJI Go app. After entering the Osmo‘s Camera View, go to Setting → Gimbal to change gimbal profiles, turn on or off SmoothTrack for the Pan or Tilt axis, adjust SmoothTrack parameters, and change the joystick settings.

What happens if I turn on Osmo while the gimbal is locked?

The camera will be turned on but the gimbal will remain in sleep mode. Unlock all the gimbal motors and double tab the front trigger to wake the gimbal, and the Osmo is ready to go.

Can I lock my gimbal after the Osmo is turned on?

Yes, the camera will be turned on but the gimbal will remain in sleep mode. Unlock all the gimbal motors and double tap the front trigger to wake the gimbal, and the Osmo is ready to go.

Can I use the Inspire 1’s camera with the Osmo?

Yes. After updating the Zenmuse X3 camera firmware on the Inspire 1, you can install the X3 camera directly on the Osmo.

Can I take off the camera of the Osmo and mount it on the Inspire 1?

No. Although the Inspire 1‘s camera is compatible with the Osmo, you CANNOT use the Osmo‘s X3 camera on the Inspire 1.

Can I change settings (i.e., aperture) and focus for the Zenmuse X5 camera on the Osmo?

Yes, you can change your settings via the DJI GO app.

If I change the Osmo‘s camera to the Zenmuse X5 or the Zenmuse X5R, will the maximum operating time of the Osmo be affected?

Yes, but we are in the process of developing a new firmware for extending the operating time of the Osmo when using the Zenmuse X5/Zenmuse X5R.

Battery

What will happen if my Osmo‘s battery depletes while I‘m recording video?

The video is saved as a temporary file on the microSD card as you record it. If the battery runs out while recording, the video can be recovered by inserting a new, charged battery. The Osmo will then automatically start a process to recover the video for you.

How long does the Osmo‘s battery last?

A fully charged battery lasts for 60 minutes when recording video, and 6 hours of stand-by in sleep mode.

How long does it take to charge the battery?

60 minutes.

Is there going to be a new battery that features a larger capacity?

No.

App/Functions

What‘s the default Wi-Fi Password for connecting the Osmo?

The default Wi-Fi password is 12341234.

What is the DJI GO App, and where can I download it?

DJI GO is an easy-to-use mobile application for iOS and Android devices for use together with DJI products. It is available on the App Store and Google Play. For more information please visit: http://www.dji.com/product/goapp.

How do I use the different Panorama modes?

When in Camera View in the DJI GO app, tap Photo Modes and select Pano. You‘ll find 2 different modes: Automatic Panorama and Selfie Panorama. Choose your preferred mode and wait for the camera to move to its starting position.
In Automatic Panorama mode, simply hold the Osmo still while it automatically turns to capture photos.
For Selfie Panorama, the camera‘s initial points at you. Tap the shutter release and the camera will automatically capture a 180 degree panorama with the user in the center.
The finished panoramas can be found under Playback in the DJI GO app, and the individual photos used to compose the panorama can be found in a separate folder on the microSD card.

How do I shoot long exposure?

Long exposure shots can be captured by setting a slower shutter speed by tapping the fourth icon from the top on the left side of the DJI GO app while in Camera View. Choose S or M mode and then adjust the shutter speed accordingly. A slower shutter speed will result in longer exposures.

Can I review the finished panorama within the DJI GO app after shooting?

Long exposure shots can be captured by setting a slower shutter speed by tapping the fourth icon from the top on the left side of the DJI GO app while in Camera View. Choose S or M mode and then adjust the shutter speed accordingly. A slower shutter speed will result in longer exposures.

Can I close the DJI GO app and remove my smartphone from the holder while the Osmo is recording video?

Yes. You can remove your smartphone and the camera will continue recording video or capturing photos.

Can I control the camera via the DJI GO app?

Yes, you can select different shooting modes (i.e. Panorama, Multi Shot, Interval, or Timelapse), change camera settings, and capture photo or video by using DJI GO.

Accessories

What‘s the largest mobile device that can be mounted on the Osmo‘s mobile device mount?

The size of the mobile device mount is 116 x 30 x 34 mm. The Osmo can comfortably hold 5.5-inch devices.

What are the longest Tripods and Extension Rods supported by the Osmo?

The longest Extension Rod for the Osmo is 980 mm. As for the tripod, two different sizes are supported: 160 mm (radius) x 45 mm (height); and 260 mm (radius) x 58 mm (height). The Tripod must be used with the Extension Rod.

Can I recharge my battery by powerbank?

No, you can‘t.

Do I need a mount to attach my Zenmuse X5 camera to the Osmo?

Yes. Please stay tuned to the DJI Official Store or contact your local authorized dealer for details.

What accessories are available for the Osmo?

The available accessories are: Straight Extension Arm, Bike Mount, Universal Mount, Extension Rod, and a Tripod for use with the Extension Rod.

Will I be able to purchase the handle for the Osmo separately?

Yes. Please stay tuned to the DJI Official Store or contact your local authorized dealer for details.

Others

What‘s the difference between the two Operating Frequencies (2.4 GHz vs. 5.8 GHz)?

The Maximum Transmission Distance for both Operating Frequencies is 82 feet (25 m). The 5.8 GHz operating frequency works better than the 2.4 GHz frequency if many Wi-Fi signals are being transmitted at once.

Is the Osmo waterproof?

No. Please do not expose your Osmo to water or moisture. Always use a dry cloth to clean it.

What is the maximum range for remotely controlling the Osmo?

Approximately 25m.

Where can I see my audio files?

The audio is saved together with the video and you can see it on the micro SD card.