DJI Care Refresh 2-Year Plan (DJI OM 5)
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Take a Closer Look
Replacement for Peace of Mind
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster. DJI will cover shipping costs both ways any time a product is sent back for replacement service.
Global Service and Support
The exclusive International Warranty Service allows you to have access to replacement or repair service at any DJI authorized repair center across the globe.
Official Warranty, Guaranteed Quality
During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product.
Exclusive Technical Service
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Which is the Best for You?
USD $16
USD $9
Service Process
Let’s Answer Your Questions
What is DJI Care Refresh?
DJI Care Refresh is a comprehensive protection plan that provides DJI photography products with coverage for accidental situations, including collision and water damage. It offers low-cost replacements and multiple exclusive benefits so you can create with peace of mind.
How can I activate my DJI Care Refresh?
Once purchased successfully from the official online store, DJI Care Refresh will be automatically activated and bound to your product, saving time and effort.
Where can I find details about the purchased service?
Upon purchasing DJI Care, the product service agreement will be sent to your email. Please refer to the service agreement for detailed information on benefits and coverage.
Where can I check the usage status of the service?
Visit the DJI official website - Support - DJI Care Service - View Status, and enter your device's SN to check the usage status.
How do I renew DJI Care Refresh?
If you have purchased DJI Care Refresh for your product, you can extend the service with DJI Care Refresh (1-Year Plan) at DJI Store within 15 days after the current service expires. You can extend up to three years. DJI Care Refresh (2-Year Plan) is not available upon the renewal.
What parts are covered under DJI Care Refresh?
For details on the parts covered by the replacement benefits and official warranty, please refer to the Terms of Service.
Still have questions? Get help from a DJI expert.