Information We Collect

We may collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular user or device (“personal information”). In particular, the following categories of personal information from its users would be collected.

• Account information, such as user ID, email address, password and other information for account verification. You might choose to provide us with additional information, such as gender.

• Contact information, such as name, alias, email address, shipping address, billing address and phone number.

• Payment information, such as bank account, credit card and debit card numbers.

• Communications. When you contact us, we may collect information about your communications with us, including your contact information, and the time, topic, and content of your communications.

• Location information, such as GPS.

• Device-Related Information, such as model and serial number.

• Photos, videos and text content. We collect such information with your affirmative action when you use DJI Forum.

Use of Personal Information

We may use the personal information collected for one or more of the following purposes:

• We may use your account information to operate and provide features of the DJI Products and Services, to verify and manage DJI user accounts, to provide services and information that you request, to send direct marketing such as communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with, to maintain and enhance DJI Products and Services, to personalize the content you receive and provide you with tailored content that will be of interest to you, to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public and to comply with a legal obligation.

• We may use your contact information to provide services and information that you request, to contact you for administrative and informational purposes, including for customer service and to send direct marketing such as communications, including updates on promotions and events, relating to products and services offered by us and by third parties we work with.

• We may use your payment information to provide services and information that you request and to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public.

• When you contact us, we may collect information about your communications with us to provide services and information that you request.

• We may use your location information to maintain and enhance DJI Products and Services, to personalize the content you receive and provide you with tailored content that will be of interest to you, to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public and to understand and analyse the usage trends and preferences so as to improve the DJI Products and Services.

• We may use your device-related information to provide services and information that you request and to detect, prevent, and respond to fraud, abuse, security risks, and technical issues that could harm our users, us, or the public.

• We may collect the photos, videos and text content that you choose to upload when using DJI Products and Services so as to operate and provide features of the DJI Products and Services.

Further information on the collection and use of personal information would be available at privacy policy.