Help Center
DJI Credit
What is DJI Credit
- DJI Credit is a virtual currency that can be used to pay for your purchases from the DJI Online Store. It's easy to get and easy to use. One DJI Credit is equal to one unit of your local currency.
- DJI Credit is non-transferable, cannot be exchanged for cash, and cannot be used outside of the Official DJI Online Store.
- You can view your DJI Credit balance by clicking on “Account” after logging in.
How Can I Get DJI Credit
You can get 1% DJI Credit reward on your order's paid value after completing payments at the DJI Online Store.
DJI Credit will be available to use approximately 15 to 35 days after your product is delivered. No refunds can be made during this period.
How Can I Use DJI Credit
You can use DJI Credit during checkout. If you pay with DJI Credit, and your balance is more than your order value, the remaining DJI Credit after payment will remain in your account. However, if your DJI Credit balance fails to cover an order value, you use all of your DJI Credit as well as other payment methods to pay for your order. DJI Credit and coupons can be used simultaneously.
Applicable Products
DJI Credit can be used to buy any of the products at the DJI Online Store (shipping costs excluded).
Order Cancelation
If an order is placed using DJI Credit and then canceled, the DJI Credit will only be refunded once the entire cancellation process is complete.
DJI Credit Availability Period
The DJI Credit availability period is from the date when DJI Credit is made available until December 31 of the following year. For example, DJI Credit made available on May 1, 2020 will expire on December 31, 2021.
- DJI Credit available before March 30, 2020, 23:59:59 (UTC+8), will remain without an expiration for now; however, this balance will be used first by default when making purchases with DJI Credit.
- If you request a refund for a purchase made using DJI Credit, the DJI Credit will be returned to your account when the refund is made successfully. The availability of the refunded DJI Credit will return to its pre-purchase status unless it has expired.