- Your order information (eg. phone number, email address) before submitting your order; if you are shipping to a business address, make sure to put your name on the order.
- Card details to make sure the information is correct, e.g. the expiry date and your billing address.
- Enter the correct security code - that's the three digit number on the backside of your card.
- Your card issuer may have declined your payment. As they don't tell us the reason for this, it's best to check with them.
Was this information helpful?