DJI Care Refresh – Protect Your Purchase

The unexpected can happen at any time. No matter how much you prepare, some accidents are inevitable. That’s why DJI Care Refresh is here to help ensure that mishaps don’t empty your pockets or leave you empty-handed.

What is DJI Care Refresh?

DJI Care Refresh is an accidental damage service plan. Repairing your drone after a crash can be costly and time-consuming, and standard DJI product warranties don’t cover accidental damage. Refresh does cover accidental damage, and you can avoid repairs altogether. Just get replacements instead!

Here is How DJI Care Refresh Works:

Refresh now is available for the Mavic 2, Mavic Air, Mavic Pro, Phantom 4 Pro, Phantom 4 Advanced, Inspire 2, Spark and Phantom 3 SE. It offers up to two replacements at an additional charge within the coverage period of 1 year.

DJI Care Refresh covers all kinds of accidents: operator error, signal interference, water damage, and more. Refresh also covers nearly every part of the drone. Click here for details.

 Drone BodyPropellerGimbalBattery
Mavic 2
Mavic Air
Mavic Pro
Mavic Pro Platinum
Phantom 4 Pro
Inspire 2 *
Phantom 3 SE
4 Advanced
*For the Inspire 2, DJI Care Refresh for the gimbal and camera must be purchased separately. To cover the aircraft and camera, you need to buy DJI Care Refresh for the Inspire 2 Care and the X4 or X5S.

Is DJI Care Refresh Worth Buying?

Everyone knows that whether or not a plan is worth buying comes down to value. Listed below is the initial cost of DJI Care Refresh for each drone and the cost of each replacement under the plan.

Drones/CamerasDJI Care RefreshThe 1st
The 2nd
Mavic 2$129$119$139
Mavic Air$89$69$99
Mavic $99$79$129
Mavic Pro Platinum
Phantom 4 Pro
Inspire 2 Aircraft
Spark $59$49$69
Phantom 3 SE $59$69$79
4 Advanced

What’s more, under Refresh, you can enjoy VIP customer service. Your repair or replacement will be prioritized, shipping costs both ways will be covered by DJI, and you’ll have access to VIP phone and email service.Take the Mavic Pro, for example. DJI Care Refresh costs only 10% of the total price ($999) of the drone. Within a 1-year period, your first replacement is only $79, and your second is only $129. If you crash twice, you’ll pay $307 in total ($99+$79+$129). In other words, you’ll spend on average $153.50 for two replacements that are new or like-new in terms of performance and reliability.

Needless to say, DJI Care Refresh is well worth its value!

How can I buy DJI Care Refresh?

At the moment, DJI Care Refresh is only available to customers from the U.S., Canada, EU countries, the UK, Australia, Hong Kong, Japan, Taiwan, and Mainland China. You can check whether DJI Care Refresh is available in your country on the DJI Store.

The most convenient way to buy Refresh is to purchase the plan together with a DJI product. If purchased with a new drone, Care Refresh will automatically bind to your aircraft after aircraft activation.

If you just bought a new Mavic 2, Mavic Air,  Mavic Pro, Phantom 4 Pro, Phantom 4 Advanced, Inspire 2, Spark or Phantom 3 SE and your drone has been activated for less than 48 hours, you can directly purchase Care Refresh separately on the DJI Online Store.  Refresh will be activated automatically within 24 hours, and your service agreement will be sent to you via email.

If your drone has been activated for over 48 hours and you still want to get DJI Care Refresh, don’t worry! Just submit a verification video showing that your product is functioning normally, and you’ll be whitelisted to purchase a plan. For details, click here

Put Your Mind at Ease!

We hope this article gave you a comprehensive understanding of DJI Care Refresh. Refresh was specially designed to offer worry-free flight at a reasonable value. We at DJI hope all our pilots can fly calmly and with confidence. In a perfect world, crashes would never happen. But if you wind up in an accident, Care Refresh makes it so you won’t break the bank.

Get DJI Care Refresh for your Mavic 2,  Mavic Air, Mavic Pro, Inspire 2,  Phantom 4 Pro, Phantom 4 AdvancedSpark and Phantom 3 SE  today!

If you want to learn more about looking after your drone check out these articles:

Battery Care is More Important than you Think

Like DJI Support on Facebook!
Follow DJI Support on Twitter!
Subscribe to DJI Support on YouTube!
Creativity is at the heart of every dream. At DJI, we give creators the tools they need to bring their imagination to life. Our products push visionaries to go beyond the limits of possibility, inspiring them to see the world from a brand new perspective.